Your brand experience should not end at delivered.

Alternew gives brands a scalable care and repair infrastructure, reducing returns, deepening customer relationships, and turning sustainability commitments into something measurable.

Why work with Alternew?

Reduced Returns

70% of clothing returns are due to poor fit. Save on reverse logistics costs by providing convenient alterations to ensure a perfect fit for your customers.
Increased Retention

Re-engage customers by offering repairs. Neiman Marcus found that recair customers were 73% more likely to make another purchase within a year.
Actionable Insights

Collect valuable data and feedback on customers and products. Quantified service requests help identify top customers and spot design issues.
Circularity

Care and repair services extend the life of your products, reinforcing your brand's commitment to sustainability and the circular economy.
Fast and Easy

We’ll get you up and running in a few weeks, whether transitioning existing operations to our platform or connecting to our network of tailors.
Immediate ROI

Maximize your return on investment and enhance conversion rates by efficiently addressing alteration requests, ensuring customer satisfaction and loyalty.